Adaptive leaders are follower-centered. The main objective of adaptive leaders is to help employees change and adjust to new circumstances in the organization (Northouse, 2022, p. 286). In the image below, we can see the Model of Adaptive Leadership (Northouse, 2022, p. 288):

Organization XYZ is a call center which helps clients solve issues with their internet connections. The organization opened 10 years ago and has 250 employees working in the facilities as customer service technicians 24 hours a day, seven days a week. After COVID-19, leadership has been rethinking the way that the organization conducts business. Therefore, it has been determined that all 250 employees would work remotely.

Think about what adaptive leadership is, the Model of Adaptive Leadership presented above, and the case, then address the following: 

Describe what the adaptive leader’s behavioral approach would be in this case. 

Explain the effectiveness of the adaptive leadership approach and how this leadership approach is similar to or different than your selected leadership style.

This week’s discussion will focus on management decision-making and control in two companies, American corporation Amazon.com, Inc. and Chinese company Alibaba Group Holding Limited.

Decision-making and control are two vital, and often interlinked, functions of international management. Strategic evaluation and control are the processes of determining the effectiveness of a given strategy in achieving the organizational objectives and taking corrective actions whenever required. Control can be exercised through formulation of contingency strategies and a crisis management team.

For your discussion, use the Decision-Making Process (stages 1-9) outlined in the textbook (Fig 11-1) and this Module’s content. Visit the corporate websites of two companies, Amazon and Alibaba, and examine what these firms are doing relating to the strategic evaluation and control process definition in the process above.

For example:

• Stage 1: What is one problem perception for each company?
• Stage 2: What is the problem identification for each company?
• Repeat for stages 3-9.

What overall assumptions can you make using this decision-making process?