SEU Management Communication Management Worksheet

Description


‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 3
Communication Management (MGT 421)
Due Date: 25/4/2022 @ 23:59
Course Name: Communication Management
Student’s Name:
Course Code: MGT 421
Student’s ID Number:
Semester: Second
CRN:
Academic Year:2021-22-2nd
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Marks Obtained/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY








The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Illustrate techniques and skills of correct business research report writing;
learn report writing style using an approved style; and, apply the basics of
oral communication in a presentation of a project, including, proper speech,
organization,
use
of
graphical
aids,
and
effective
non-verbal
communications.
2. Analyze effective business letters, memorandums, and case studies.
Assignment Question(s):
Data is the new oil for businesses. Generally, businesses relay on these data to perform
better. There are many tools businesses use to collect data such surveys. Surveys are
particularly useful because you can quickly get the responses of your audience. In your
future workplace, you will have many opportunities to create, use and participate in
surveys. Your task for this assignment is to assess your ability and knowledge in creating
a survey.
1. Choose the reason and audience for your survey carefully. (2 marks)
2. Develop your survey. (8 marks)
Note: Use MS Words only to develop your survey
Answers
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 3
Communication Management (MGT 421)
Due Date: 25/4/2022 @ 23:59
Course Name: Communication Management
Student’s Name: Khadeeja Hefzi
Course Code: MGT 421
Student’s ID Number: 180202041
Semester: Second
CRN: 23242
Academic Year:2021-22-2nd
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Marks Obtained/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY








The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
1
Learning Outcomes:
1. Illustrate techniques and skills of correct business research report writing; learn
report writing style using an approved style; and, apply the basics of oral
communication in a presentation of a project, including, proper speech,
organization, use of graphical aids, and effective non-verbal communications.
2. Analyze effective business letters, memorandums, and case studies.
Assignment Question(s):
Data is the new oil for businesses. Generally, businesses relay on these data to perform
better. There are many tools businesses use to collect data such surveys. Surveys are
particularly useful because you can quickly get the responses of your audience. In your
future workplace, you will have many opportunities to create, use and participate in
surveys. Your task for this assignment is to assess your ability and knowledge in creating a
survey.
1. Choose the reason and audience for your survey carefully. (2 marks)
2. Develop your survey. (8 marks)
Note: Use MS Words only to develop your survey
2
Answers
Question 1
I intend on carrying out a human resources survey, this is because the human
resources department is very important in an organization. Human resources department
can only work towards the success of the company if it know the needs of the employment
that makes the survey worthwhile. The reason for this survey is to examine the employee’s
motivation to work with the company, and incase the motivation is not there what the
company can do to motivate them. The working culture of the organization is another
important thing that I will address. The other reason is to know employees satisfaction in
the company, the level to which we the company has managed to tap into the employees
skills and talents and the level of productivity is in the organization.
The human resources survey is very important because it is a way of facilitating
effective communication between the human resource department and the employees, this
is because it helps the human resourced department to identify the issues being faced by the
employees in the organization and tackle them effectively, ( Cao & Nguyen, 2021). It will
also enlighten the department on how they can work things around to create a very
cohesive working environment. The intended audience of the human resource survey are
the company’s employees, this survey is effective because it will gives the employees to air
out their views in a discrete way. Therefore it encourages the employees to be more open
because they know that they concerns will be worked on and nobody will judge them based
on what they think.
3
Question 2
Survey questions
1 Communication
Is the communication in the company effective?
A) Yes
b) No
How is the information you receive
A) Satisfying
B) Neutral
C) Incomplete
What can we do to improve the communication in the organization?
2 Employees participation
Do employees get enough chance to participate in the company’s decision making process?
a) Yes
b) No
Are you able to balance between personal life and the organization?
a) Yes
b) No
Do you feel your colleagues and seniors communicate information with the utmost clarity?
4
a) Yes
b) No
3 Organization culture
How is the organization culture in this company?
a) Very good
b) Good
c) Average
d) Bad
e) Very bad
How can does the company embrace diversity
A) Well
B) Neutral
D) Bad
How does the company define success?
How can the company improve the working culture?
4 Leadership
How effective is the company’s leadership
a) Very effective
b) Neutral
c) Not effective
5
How can the leadership be improved?
How does you supervisors treat you?
What is the level of mistake acceptance by the leadership team?
A) Good
B) Neutral
C) bad
5 Employees productivity
Tick the appropriate box
Very
Poor
Neutral
poor
Job skills
Work standards
Work attendance
Resourcefulness
Team work
Commitment
Any other comment on the employees’ productivity
6 Employees Satisfaction
Do you know the organization strategies?
a) Yes
6
good
Very good
b) No
Is working in a team helpful to you
a) Yes
b) No
Do you feel that you are valued by the team and the organization?
a) Yes
b) No
Do you plan to stay in the organization for the next years?
a) Yes
b) No
In your opinion how can the company boost the employee’s satisfaction?
7 Employees motivation
Are the leaders motivating
A) Yes
B) No
Do you feel that you contribution is normally accepted
a) Yes
b) No
How exited are you to come to work?
7
How confident are you when you have an idea to share?
a) Very confident
b) Confident
c) Hesitant
d) Not confident
8 Employees review survey
Do the employees have the need skills to work in their function?
a) Yes
b) no
Do the employee own their mistakes?
a) Yes
b) no
Do the worker continuously communicates respectfully and professionally with everyone?
a) Yes
b) no
Do the employee always turn to their team members before coming at a decision?
a) Yes
b) No
9 Employees organization experiences
Were you content with the information delivered to you throughout your enrollment?
8
a) Yes
b) no
How content were you with the onboarding procedure?
a) Very satisfied
b) Moderately satisfied
c) Neutral
d) Not satisfied
Do you believe that employees are given equivalent development chances in the business?
a) Yes
b) no
Is your relationship with your teammates and colleagues healthy?
a) Yes
b) No
How can we improve employees experience in the company?
10 Employees retention
How satisfied are you with working in the company/
Are the benefits and salary given by the company fair?
a) Yes
b) No
9
If you were to resign what would be the cause of your resignation?
Reference
10
Loureiro, M., & Loureiro, N. (2021, September). The Importance of Communication
Management for Corporate Image in Football Organizations: A Case Study. In European
Conference on Knowledge Management (pp. 509-XXII). Academic Conferences
International Limited.
Rožman, M., & Štrukelj, T. (2021). Organizational climate components and their impact on
work engagement of employees in medium-sized organizations. Economic ResearchEkonomska Istraživanja, 34(1), 775-806.
Cao, T. T., Le, P. B., & Nguyen, N. T. M. (2021). Impacts of high-involvement HRM
practices on organizational innovation capability: the mediating mechanism of tacit and
explicit knowledge sharing. International Journal of Innovation Science.
11

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