Description

‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2 MGT403 (2nd Term 2021-2022)
Deadline:09/04/2022 @ 23:59
(To be posted/released to students on BB anytime in Week 7)
Course Name: Knowledge Management
Course Code: MGT-403
Student’s Name:abtehal mansour
Semester: 2nd
CRN: 23007
Student’s ID Number:180092932
Academic Year: 1442/1443 H, 2nd Term
For Instructor’s Use only
Instructor’s Name:
Students’ Grade: /10
Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
•
•
This assignment is an individual assignment.
The due date for Assignment 1 is by the end of Week 11 (09/04/2022)
• The Assignment must be submitted only in WORD format via the allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation. This includes filling in your information on the cover
page.
• Students must mention the question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
• All answers must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Course Learning Outcomes-Covered
L.O 1.3: Define the different Knowledge types and explain how they are addressed by
knowledge management in different business environments.
L.O 2.1: Demonstrate effective knowledge management skills to utilize knowledge
management tools for the benefit of the organization.
L.O 2.2: Identify and analyze the role of communities of practice in knowledge
management and the challenges and issues about the community of practice.
The focus of the assignment is to evaluate the understanding level of students related to communities
of Practice, learning organization, and various techniques used to capture tacit and explicit
knowledge.
Assignment Questions
Q.1:
A. Explain in detail Wiig’s Knowledge management model. How is the Wiig KM model
related to the Nonaka and Takeuchi model? In what important ways do they differ?
(2.5 Marks) 400-500 words.
B. How do public, private, and shared knowledge differ? What are the implications of
managing these different types of knowledge according to the Wiig KM model? Also,
discuss the four types of knowledge defined by K. Wiig in his Knowledge management
model. (2.5 Marks) 250 – 350 Words.
Q.2:
A. Explain in detail various “Tacit Knowledge” capturing methods used by the
organizations. (1.5 Marks) 250 – 350 Words.
B. Discuss the Strategic Implications of Knowledge Capture and Codification. (1.5
Mark) 150-250 Words.
C. Discuss the role of communities of practice in knowledge management? How can
organizations cultivate communities of practice? (2 Marks) 300 – 400 words.
Note: Each part in Q1 and Q2 must be at least supported by two peer-reviewed journal references.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Answer:
1:
Wiig, projected his KM model in 1993 with the entitlement that information will be beneficial
and appreciated only if its planned and harmonized. Over his KM cycle, Wiig challenges to display
how acquaintance is assembled by folks and officialdoms(martin,2019). His four models are as
follows; building knowledge: from exterior and interior acquaintance foundations casing both
implicit and categorical familiarity.
Allotment data: keeping the evidence in detailed and simply retrievable corporeal set-ups and folks
over-exercise.
Assembling data: using suitable KM systems to guarantee cross-talk among meres or assemblies of
specialists.
Relating familiarity: here the use of information is in varying or civilizing the exertion progressions
so that new acquaintance is inevitably rooted.
Nonaka has four processes as well, they include; socialization, where acquaintance
distribution proceeds place over exhibitions, demonstrations, and one-on-ones. It can be among two
folks over coffee or a prescribed open-up segment.
Externalization: here acquaintance is kept to circulate in an intentional style.
Internalization: place this is a drill with determination(Oktari,2020). If you want to repair your water
heater, you first assume or acquire the categorical understanding that the user guide may contain to
then use this information to troubleshoot.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Combination: here acquaintance development and variation proceed domicile. The implicit data is
joined with categorical evidence to generate information improved or heightened to confront an
explicit delinquent.
Public division officialdoms are chiefly knowledge-intensive administrations, and to feat their
understanding, operative acquaintance sharing amid the diverse branches is essential. Private
societies are identified to be gradually reliant on the organization of acquaintance for viable benefit.
This proposes that the communal region characterizes an exciting and imperative observed resolving
for discovering understanding administration at a time when the consequence of acquaintance
supervision in the municipal zone is gradually being acknowledged.
Categorical acquaintance is acquaintance casing subjects that are tranquil to analytically article, and
portion out at gauge.
Embedded understanding is, basically, cultured abilities or know-how(Ammirato,2021). It is enlarged
by a compelling categorical acquaintance and smearing it to a precise position.
Implied awareness is insubstantial evidence that can be hard to enlighten in a candid system, such as
effects that are regularly unstated without inevitably being alleged, and are often individual or ethnic.
2:
Your principal edict of commerce in seizing and collecting tacit awareness is to make certain
your corporation philosophy inspires staff to stake their information.
One of the tranquil ways tacit acquaintance is collective is through the public interface, especially by
witnessing others execute a duty. Inspire your workforces to co-operate and team up on work and
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
non-work correlated ventures. Humans are principally pictorial apprentices. This is why its critical
for you to cabinet your progressions to your staff.
Idea administration is another excessive way to aid you to capture appreciated implied acquaintance
from your staff.
Capture worker sections. To successfully use storytelling to seize implied acquaintance from your
bodies, record Q&A-type dialogues with workers.
Acquaintance seizure and organization is the first step of the sequence KM, which is
associated with the determination to get implied information so that it can be categorical and
unambiguous acquaintance into systematized and organized (Ferreira,2018). This phase is still at the
step of getting credentials, not the manufacture of acquaintance. If this juncture is effective, then
endure with acquaintance allocation, distribution and understanding attainment, and submission. Its
accomplishments comprise finding, a unified association of acquaintance into the stuff of association
so that it befits amount of the acquaintance base of the institute. Each society has a remembrance that
a recall that a servant involvement joint with concrete numbers and acquaintance in the institute.
3:
Societies of exercise are one of the main edifice lumps of the KM agenda. They are noble
systems of consultants within an association, who support each other to accomplish better by
allotment acquaintance. A communal of drill prospers on communiqué(machado,2020). Minus good
statement, the hasty conversation of acquaintance and best exercise within the communal will be
tough or dreadful. The top and coolest communiqué come if the public is co-located, though the
regular event is that the municipal is spread in numerous crews, several agencies, or even various
states.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
No matter the setup, a communal of preparation exists to amplify the capabilities of its associates.
Whether serving folks overcome difficulties in real-time, optimizing overall processes, or enhancing
organizational knowledge, a successful accommodating will assist bodies to exploit their recent
efficiency and their probable value to the business(Abualoush,2018). Fitting to a community of
practice will bring the standing of communiqué and association to the vanguard for all group
associates. Connecting publics of practice through your society will advantage your corporate as a
whole, in a total of ways. Feasibly most palpable, enlarged specific efficiency will lead to amplified
yield diagonally the board.
As societies of practice are all about fixated, planned erudition, it just makes sense that connecting
them inside your association will develop your onboarding and exercise competencies.
Reference
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Abualoush, S., Bataineh, K., & Alrowwad, A. A. (2018). The role of the knowledge management
process and intellectual capital as intermediary variables between knowledge management
infrastructure and organization performance. Interdisciplinary Journal of Information,
Knowledge, and Management, 13, 279.
Ammirato, S., Linzalone, R., & Felicetti, A. M. (2021). Knowledge management in pandemics. A
critical literature review. Knowledge Management Research & Practice, 19(4), 415-426.
Ferreira, J., Mueller, J., & Papa, A. (2018). Strategic knowledge management: theory, practice, and
future challenges. Journal of knowledge management.
MACHADO, H. P. V., & ELIAS, M. L. G. G. R. (2020). Knowledge management: the field’s
constitution, themes, and research perspectives. Transinformação, 32.
Martins, V. W. B., Rampasso, I. S., Anholon, R., Quelhas, O. L. G., & Leal Filho, W. (2019).
Knowledge management in the context of sustainability: Literature review and opportunities
for future research. Journal of cleaner production, 229, 489-500.
Oktari, R. S., Munadi, K., Idroes, R., & Sofyan, H. (2020). Knowledge management practices in
disaster management: Systematic review. International Journal of Disaster Risk
Reduction, 51, 101881.
Oliva, F. L., & Kotabe, M. (2019). Barriers, practices, methods, and knowledge management tools in
startups. Journal of knowledge management.
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2 MGT403 (2nd Term 2021-2022)
Deadline:09/04/2022 @ 23:59
(To be posted/released to students on BB anytime in Week 7)
Course Name: Knowledge Management
Course Code: MGT-403
Student’s Name:
Semester: 2nd
CRN:
Student’s ID Number:
Academic Year: 1442/1443 H, 2nd Term
For Instructor’s Use only
Instructor’s Name:
Students’ Grade: /10
Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
•
•
This assignment is an individual assignment.
Due date for Assignment 1 is by the end of Week 11 (09/04/2022)
• The Assignment must be submitted only in WORD format via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation. This includes filling your information on the cover
page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Course Learning Outcomes-Covered
L.O 1.3: Define the different Knowledge types and explain how they are addressed by
knowledge management in different business environments.
L.O 2.1: Demonstrate effective knowledge management skills to utilize knowledge
management tools for the benefits of the organization.
L.O 2.2: Identify and analyze role of communities of practice in knowledge management
and the challenges and issues pertaining to community of practice.
The focus of the assignment is to evaluate the understanding level of students related to communities
of Practice, learning organization, and various techniques used to capture tacit and explicit
knowledge.
Assignment Questions
Q.1:
A. Explain in detail the Wiig’s Knowledge management model. How is the Wiig KM
model related to the Nonaka and Takeuchi model? In what important ways do they
differ? (2.5 Marks) 400-500 words.
B. How do public, private, and shared knowledge differ? What are the implications of
managing these different types of knowledge according to the Wiig KM model? Also
discuss the four types of knowledge defined by K. Wiig in his Knowledge management
model. (2.5 Marks) 250 – 350 Words.
Q.2:
A. Explain in detail various “Tacit Knowledge” capturing methods used by the
organizations. (1.5 Marks) 250 – 350 Words.
B. Discuss the Strategic Implications of Knowledge Capture and Codification. (1.5
Mark) 150-250 Words.
C. Discuss the role of communities of practice in knowledge management? How can
organizations cultivate communities of practice? (2 Marks) 300 – 400 words.
Note: Each part in Q1 and Q2 must be at-least supported by two peer reviewed journal references.
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
College of Administrative and Financial Sciences
Answer:

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