Description
Module 11: Discussion Question
Adaptive leaders are follower-centered. The main objective of adaptive leaders is to help employees change and adjust to new circumstances in the organization (Northouse, 2022, p. 286). In the image below, we can see the Model of Adaptive Leadership (Northouse, 2022, p. 288): Image in the attachment
Source: Northouse, P. G. (2022). Leadership: Theory and practice (8th ed., p. 288). Sage Publications.
Organization XYZ is a call center which helps clients solve issues with their internet connections. The organization opened 10 years ago and has 250 employees working in the facilities as customer service technicians 24 hours a day, seven days a week. After COVID-19, leadership has been rethinking the way that the organization conducts business. Therefore, it has been determined that all 250 employees would work remotely.
Think about what adaptive leadership is, the Model of Adaptive Leadership presented above, and the case, then address the following:
- Describe what the adaptive leader’s behavioral approach would be in this case.
- Explain the effectiveness of the adaptive leadership approach and how this leadership approach is similar to or different than your selected leadership style.
Embed course material concepts, principles, and theories (including supporting citations) along with at least two current, scholarly, peer-reviewed journal articles. You may find that your discussion of leadership characteristics is easily supported with such current scholarly research, while the information about how your chosen leader exhibits those leadership characteristics is supported by popular research.
Keep in mind that current scholarly references can be found in the Saudi Digital Library by conducting an advanced search. Current research means published in the last five years.
You are required to reply to at least two peer discussion question post answers to this weekly discussion question and/or your instructor’s response to your posting. These post replies need to be substantial and constructive in nature. They should add to the content of the post and evaluate/analyze that post’s answer. Normal course dialogue does not fulfill these two peer replies but is expected throughout the course. Answering all course questions is also required.
Chapter 11: Adaptive Leadership
Description (1 of 5)
•
•
•
•
Adaptations.
Behaviors in relation to followers.
Most writing prescriptive.
Leader assists people with problems.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Description (2 of 5)
Adaptive Leadership Defined (1 of 2).
• Follower centered.
• Adaptive leadership.
• Directive activities.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
3
Description (3 of 5)
Adaptive Leadership Defined (2 of 2).
• Ideas from four perspectives.
• Element of complexity leadership theory.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Description (4 of 5)
TABLE 11.1 Adaptive Leadership in Practice
Adaptive leaders mobilize, motivate, organize, orient, and focus the attention
of others to address and resolve changes that are central in their lives. These
are some examples of cases where adaptive leadership would be beneficial:
Student Organization
You are the president of Women in Business, a student organization at a
large public university whose mission is to prepare women for successful
careers in business. Some members have expressed that issues affecting
transwomen should be discussed and explored; other group members are
not interested in adding this to the focus of the group. As the president, you
must guide the group to reach a resolution.
Company Merger
A midsize, family-owned paper company merges with another similar paper
company. The merger creates tensions between the employees regarding
job titles and duties, different wage schedules, overtime, and vacation pay.
The new owners must bring these two groups of employees together to
have the company function successfully.
(Continued)
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Description (5 of 5)
(Continued)
Merit Pay
In an established engineering company, a small group of young, highachieving
engineers wants to change the way merit pay is given by
removing seniority and years of service as part of the criteria. Long-time
employees are resisting the change. The management must find a way to
address this issue without alienating either group.
Health and Safety
You are mayor of a moderate-sized city that is home to a large prison where
over 600 inmates have tested positive for COVID-19. The number of new
cases in the city is rising sharply. Sheltering in place and wearing masks has
been found to be the only way to curtail and control the virus’s spread, but
a large majority of city residents think the problem is the prison’s and refuse
to obey your recent orders to close all businesses in the city.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(1 of 8)
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(2 of 8)
Situational Challenges: Technical
Challenges.
• Technical challenges.
• Leader’s responsibility.
• Key factors involved.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(3 of 8)
Situational Challenges: Technical and
Adaptive Challenges.
• Clearly defined.
• No distinct, straightforward solutions.
• Solutions shared by leader and
people.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(4 of 8)
Situational Challenges: Adaptive
Challenges.
• Adaptive challenges.
• Beyond realm of leader or organizational
solutions.
• Resistance.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(5 of 8)
Leader Behaviors (1 of 3).
• Six pivotal leader behaviors.
– Get on the balcony.
– Identify the adaptive challenge.
– Regulate distress.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(6 of 8)
Leader Behaviors (2 of 3).
– Maintain disciplined attention.
– Give work back to people.
– Protect leadership voices from below.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(7 of 8)
Leader Behaviors (3 of 3).
• Archetypes of behaviors.
• Maintaining productive stress levels.
• Managing uncertainty and distress.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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A Model of Adaptive Leadership
(8 of 8)
Adaptive Work.
• Adaptive work.
• Holding environment.
• Followers.
• Leaders interact with people.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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How Does Adaptive Leadership
Work? (1 of 3)
• Complex multidimensional process.
• Adaptive leadership processes.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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How Does Adaptive Leadership Work?
(2 of 3)
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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How Does Adaptive Leadership
Work? (3 of 3)
• Coronavirus pandemic’s need for adaptive
leadership.
– Decisions based on available data.
– Identify which interventions work best.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Strengths (1 of 2)
• Process approach.
• Unique follower-centered approach.
• Deals with conflicting values.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Strengths (2 of 2)
• Useful, direct, practical.
• Value of prescriptive approach.
• Holding environment.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Criticisms (1 of 2)
• Lacks empirical research.
• Needs refinement.
• Overly wide-ranging and abstract.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Criticisms (2 of 2)
• Uncomfortable for followers.
• Unclear moral dimension.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Application (1 of 2)
• Provides conceptual framework to
individual leaders.
– Widely applicable.
• Model for organizations’ challenges.
– Widely applicable.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Application (2 of 2)
• Widely researched in healthcare.
– Focus on efficient, patient-centered,
sustainable healthcare.
– Useful with patient and family member
challenges.
Northouse, Leadership, 9th edition. © SAGE Publications, 2021.
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Situational
Challenges
Technical
Challenges
Technical and
Adaptive
Challenges
Adaptive
Challenges
Leader
Behaviors
1. Get on the Balcony
2. Identify the Adaptive Challenge
3. Regulate Distress
4. Maintain Disciplined Attention
5. Give the Work Back to the
People
6. Protect Leadership Voices
From Below
Adaptive
Work
Holding
Environment
LF
Interaction.
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