Description

https://www.researchgate.net/publication/309463425_Arduino_Based_Paperless_Queue_Management_Syste
m
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10.12928/TELKOMNIKA.v14i3.3114.
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Uddin, Md.Nasir & Nithe, NA & Ahmed, SZ. (2015). Automated Queue Management System. Global Journal of
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System Using MySQL and Secure Mobile Application. Journal of Electrical Power and Electronic Systems, 1(1). Retrieved
from http://fazpublishing.com/jepes/index.php/jepes/article/view/3
https://www.academia.edu/40104327/IRJET-_Queue_Control_System_using_Android
IRJET- Queue Control System using Android
https://staff.najah.edu/media/conference/2021/07/15/IEEE_Conference_Imperial_Collage__camera_ready__7
.pdf
Abusair, Mai & Sharaf, Mohammad & Hamad, Tuqa & Dahman, Raghad & AbuOdeh, Shahd. (2021). An
Approach
for
Queue
Management
Systems
of
Non
Critical
Services.
167-171.
10.1109/ICIM52229.2021.9417043.
Mobile-Augmented
Smart
Queue
Management
https://ieeexplore.ieee.org/abstract/document/9183236
An
Intelligent
Spatial-Based
https://ieeexplore.ieee.org/abstract/document/9162412
Queue
System
for
Management
Hospitals
System
Zero Queue Maintenance System using Smart Medi Care Application for Covid-19 Pandemic Situation
https://web.archive.org/web/20210717082015id_/https://ieeexplore.ieee.org/ielx7/9388249/9388373/093884
54.pdf
IoT-Based Smart Management of Healthcare Services in Hospital Buildings during COVID-19 and Future
Pandemics https://www.hindawi.com/journals/wcmc/2021/5533161/
Electronic
Outpatient
Queuing
Management
System
https://www.researchgate.net/profile/NuraTahir/publication/341735061_Special_Issue_on_Computing_and_Communication_Technologies_Electronic_Ou
tpatient_Queuing_Management_System/links/5ed1118f299bf1c67d271f92/Special-Issue-on-Computing-andCommunication-Technologies-Electronic-Outpatient-Queuing-Management-System.pdf
Queue management system (QMS) as a recent
https://www.asjp.cerist.dz/en/downArticle/85/9/1/160314
trend
in
improving
service’s
quality
Hospital queue control system using quick response code (qr code) as verification of patient’s arrival
https://pdfs.semanticscholar.org/3b74/0ae13567685de5b048444c2b55f83a0a920a.pdf
2
VQueues
VI Queue
DuckTheLine
QLESS
QMS
CHAPTER 1: INTRODUCTION
1.1
Project Background/Overview:
Since the COVID pandemic started, the value of our medical system have rose to
a higher level, which opened our minds to include the technologies around us to help
improve the patient and medical staff in regulating the process of giving care. Waiting
Line Management System (WLMS) is an application that aims to fill the gap in between
the long waiting times a patient have to go through while waiting for his/her turn to see a
doctor, and the process of shifting or altering the queue of patients based on the
importance of the medical issue in a way that helps both the patients and doctors getting
use of their most valuable resource, which is time.
1.2
Problem Description:
“The two most powerful warriors are patience and time”, Leo Tolstoy. Humans
have always tried to save their valuable resources through the years, and nothing is more
valuable than our time. Most of us have experienced waiting in a queue to see a doctor
not knowing how much time you will have to wait until you are the next patient, this can
waste our time and crowd up the waiting area in any hospital, leading to patients
frustrating from the long wait or even their medical condition gets worse. Although
doctors and medical staff try to do their best in helping and taking care of patients as soon
as possible, sometimes things just happen out of their control that lead to extend the
expected time for the next patient to be seen by the doctor. Imagine that instead of
waiting an hour to see a doctor, you receive a notification through your phone, while you
are at home, telling you that you are the next patient, taking in consideration the
travelling distance between your home and the hospital, and once you have arrived you
directly see the doctor and can take the needed care without wasting any of your time in
the waiting area.
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