MGT 422 SEU Social Responsibility & Ethics in Business Case Study


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MGT 422 SEU Social Responsibility & Ethics in Business Case Study
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‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2
Business ethics and org. social responsibility (MGT 422)
Due Date: 13/08/2022 @ 23:59
Course Name: Business ethics and
Student’s Name:
org. social responsibility
Course Code: MGT-422
Student’s ID Number:
Semester: Summer Semester
CRN: 50276
Academic Year:2021-22-2nd
For Instructor’s Use only
Instructor’s Name: Dr Showkat Khalil Wani
Students’ Grade: /15
Level of Marks: High/Middle/Low

The Assignment must be submitted on Blackboard (WORD format only) via allocated
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
Illustrate the role of social responsibility in the functional areas and strategic processes of business and a
comprehensive framework for analyzing and resolving ethical issues and dilemmas in an organization. 2.3
Work with others effectively as a team member in business ethics research projects or case studies. 3.1
Write coherent project about a case study or actual research about ethics. 3.2
Assignment Question(s): Solve each part of the Assignment. Each answer must
be supported with proper references.
1. Why is performance evaluation important? Why should performance be measured as
an ongoing process, and not just as a once-a-year event? (1.5 Marks)
2. Read the following case carefully and answer the Question given at the end of case study.
As an operation professional, you need to be able to interact effectively with many internal
customers—from corporate managers to field representatives. One of your peers is Jessica,
who is a talented operation professional but who is downright rude to her internal
customers. Her attitude is so bad that people around your company ask specifically to deal
with you instead of Jessica. You’ve heard many tales about her sarcasm and her
unwillingness to deliver anything other than the absolute minimum to other employees.
You’ve thought about talking to Bruce, the manager to whom both you and Jessica report,
but you and everyone else knows that they’re dating. In the meantime, your workload is
increasing because of Jessica’s reputation.
How do you handle Jessica and Bruce? (2.5 Marks)
Source: Trevino, L.K. & Nelson, K. A. (2011). Managing business ethics (5th ed.). Hoboken, NJ: John Wiley &
Sons, Inc. ISBN: 9780470343944 (print); ISBN: 9780470565964 (e-text) Page 318.
3. List some ways you can communicate your ethical standards to your employees and to
your peers. (2 Marks)
4. Discuss in detail the various types of corporate social responsibility. (4 Marks)
5. Do you think corporate social responsibility is important? Why or why not? (1.5 Marks)
6. If you were running your own company, how would you communicate your CSR strategy with
employees, with external stakeholders, and why? (1.5 Marks)
References are important. Make sure to use the references for each questions properly. (2 Mark)
1. Answer2. Answer3. Answer-

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